▲FAQ

Answers to Frequently Asked Questions

After you place your order, that's all you need to do.  You won't receive a physical ticket. When you arrive at the event, just give your name to our tour guide and he or she will check it off our list.

To accommodate all of our guests, we apologize that we cannot delay the start of our events.

Our events proceed rain or shine.

We defer to parents to decide if our events are appropriate for their children (note: the Haunted Pub Crawl is limited persons 21 and older). We tell scary ghost stories, intermingled with Pittsburgh history. Please note that some of our most enthusiastic guests have been children.

All sales are final and admission fees are non-refundable.

The recording in any manner of any portion of any of our events without the prior, express written consent of Haunted Pittsburgh is strictly prohibited. Photos, videos, and recordings taken during the events on behalf of Haunted Pittsburgh may include your image, likeness and/or voice. You agree that Haunted Pittsburgh may use such photographs, videotapes, or recordings for any purpose, promotional or otherwise, without compensation to you.

Private and group tours are available year-round.

The Haunted Walking Tour is an outdoor event except for the ride on the Incline. The Haunted Pub Crawl entails walking outside from pub to pub.

For the Haunted Walking Tour, no one jumps out of bushes along the way and yells "boo," or engages in any similar conduct, to scare our guests. Our goal is to entertain and enlighten, not to startle and annoy.

For the Haunted Walking Tour: The tour includes a ride on the Monongahela Incline. The Incline is operated by the Port Authority of Allegheny County and Haunted Pittsburgh has no control over delays associated with the Incline.

For the Haunted Walking Tour: At the end of the walking tour, guests are entitled to ride back down the Incline without paying an additional fee, but they must do so within three hours of the time they came up or they might be charged an additional fee by the Port Authority, which operates it.

For the Haunted Walking Tour and Haunted Pub Crawl: Walk-ups are welcomed, subject to availability. We apologize that we can only accept cash for walk-ups. Since space on the tour and the crawl is limited, in order to reserve a spot, you will need to make a reservation by ordering on-line through this Web site. We apologize that we cannot reserve spots without advance payment, but we've learned from hard experience that some people who reserve spots without paying (and, thus, take spots away from others who want to be on the tour) don't show up.

There is no consumption of alcoholic beverages or the like permitted at any time on the Haunted Walking Tour or outside at any time on the Haunted Pub Crawl.  Haunted Pittsburgh reserves the right to refuse admission to any guest(s) who appear to be intoxicated and/or unruly, in Haunted Pittsburgh's sole and reasonable discretion.

All guests are responsible for their own safety while walking the streets during the Haunted Walking Tour and Haunted Pub Crawl. Guests assume all risk and danger of personal injury and all other hazards arising from or relating in any manner to an outdoor walking tour through an urban setting. Further, guests assume all risk and danger of personal injury and all other hazards arising from or relating in any manner to the Walking Tour and Haunted Pub Crawl. All guests must pay strict attention and follow the safety instructions of the tour guide at all times.

Private Group Events

Looking for something different and fun for your group to do? Haunted Pittsburgh offers exciting group options:

1. A Private Group Walking Tour. Private group walking tours are available for either Mt. Washington or South Side. This event is available for groups of 20 or more. Weekend and weekday times are available. The walking tour lasts approximately 1 1/2 hours. We require payment in advance.

2. A Ghost Guide speaking at your event. Our ghost guides can do an hour of ghostly storytelling at your meeting or event.

Pricing varies depending on dates and times. For information, please email us at hauntedpittsburgh@rocketmail.com.

We look forward to speaking with you about our group events. All events are subject to availability.